2010 YEAR HIGHLIGHTS

• Increased earnings per diluted share more than 100%
• Improved earnings per diluted share from continuing operations by 31%, on operating revenue increase of 2%
• Increased return on capital to 4.8% from 4.1% in the prior year 
• Delivered total shareholder returns that were more than double the returns of the S&P 500 index
• Announced three acquisitions adding more than $350 million in annualized revenue and more than 265 new contractual customers across all three reporting segments

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